Provitrac is easy to implement and use because of it's user friendly interface. We also provide great customer service to ensure that you receive the support you need.
Our priority is to provide you software with minimal downtime. We answer smaller issues and concerns quickly. Any noncritical issue will be addressed within 36-48 hours.
However, system failure issues are addressed within 24 hours to ensure you have maximum usuability. Also, we design our system for heavy use with redundant drives, several sources of power, and strong internet connections. Our heavy duty servers have a high uptime and are equipped with the latest computing hardware specs. All these things make the system reliable and enable it to withstand extreme conditions.
To ensure 100% support and questions regarding the system, please contact our help line (312) 492-4691.